Our Appointment Booking Policy – Please Read Carefully
1. To secure your booking with Spiritual Blessings (Libby), you will be required to pay a deposit of AUD$20.00 (which includes GST) (the “Deposit”). If the Deposit is not received, your booking will not be scheduled and confirmed.
For a 60-minute booking you will be required to pay a deposit of AUD$40.00 (which includes GST (the “Deposit) If the Deposit is not received, your booking will not be scheduled and confirmed.
2. Fee and Payment
1. You will be required to pay a fee set out in the online booking form for each 30-minute booking you make to see Spiritual Blessings (Libby) (the “Fee”). Any Deposit made to secure such booking will be deducted from the Fee. We strictly have a no payment, no healing, or no reading policy.
2. Payment of the full Fee will be required at the time of your scheduled appointment with Spiritual Blessings (Libby)
3. The Fee (or any part of it) is non-refundable (including after your reading takes place) except in accordance with the Cancellation Policy
4. You agree that any payment made via PayPal shall be made in accordance with the Legal Agreements for PayPal Services.
3. Location and Timing
1. In order to participate in your psychic medium reading, you agree to participate in your reading appointment at the time, location and/or by the method chosen by you when making your booking. Please be careful and take note of your booking time, location and/or method – incorrect scheduled bookings shall be treated as missed appointments in accordance with the Cancellation Policy (set out below).
2. If you make a booking to attend a face-to-face reading with Spiritual Blessings (Libby), then, due to privacy reasons, a specific address for the appointment will only be provided to you (via text or email) the day prior to your scheduled appointment, provided the Deposit has been received by us. You agree that you shall not disclose such address to any person without our prior written consent.
3. If requested, you agree to provide a copy of your photo identification to us, in order to confirm your identity, prior to commencement of any reading.
4. You must notify us if you are making a booking on behalf of another person. In such even, you agree to provide a copy of photo identification of the person for whom you are making the booking. You must also provide these Booking Terms and Conditions and the relevant ‘Reading Release’ to that person and ensure that person has read, understands and agrees to these Booking Terms and Conditions and the relevant Reading Release. Regardless, you agree that you will be responsible and liable for all costs, damages and expenses arising in connection with that person’s appointment to see Spiritual Blessings (Libby).
4. Distance/Skype Readings/Other Social Media Readings
1. If you make a booking to participate in a distance reading (for example, via Skype), then the following further terms and conditions shall apply to you:
a. A link or a PDF form to fully explain client consent form and client history form in terms of distance healing i.e. if you are booking for a distance healing session. This form MUST be viewed and signed at least 24 hours BEFORE your schedule booked appointment.
b. Payment of the full Fee must be received by us at least 24 hours before your scheduled appointment;
c. you irrevocably agree that we may retain your credit card or your other third party details used to pay the Deposit, (i.e. PayPal, or Stripe) and we may charge that credit card for the remainder of the Fee at any time after 24 hours prior to your scheduled booking;
d. you shall be responsible for ensuring that your time-conversion settings while making a booking, and participating in a reading, are correct;
e. you must provide us with your valid Skype username no less than 24 hours prior to your scheduled reading;
f. you must ensure that you are alone in a quiet room in which you will not be disturbed for the duration of your reading and within which you will not be distracted by any person or thing;
g. all electronic devices, other than the device on which you are participating in the reading, must be off and left outside the room in which you are participating in the reading;
h. all apps, software and notifications on the device on which you are participating in the reading, other than the specific communication software you are using to participate in the reading, must be off/closed (including any recording devices/software/apps);
i. you must email between 3-5 quality photos (no more and no less) of any person you’d like to ask questions about (whether passed over or living) to firstname.lastname@example.org at least 24 hours prior to your scheduled reading – please note that if more than 5 photos are emailed, then Spiritual Blessings (Libby) shall only use the first 5 photos reviewed by her in connection with the reading – and the subject of each photo must have his or her eyes visible and open;
j. your internet connection must consistently perform at no less than a download speed of 15 megabits per second and an upload speed of no less than 1 megabit per second;
k. you must be online and ready for your reading at least 10 minutes prior to your scheduled reading time; and
l. you must have the latest version of Skype or other agreed communication software, and ensure that such software is fully functional – please note that no time extensions to (or postponements of) scheduled readings will be granted if delays in connection and ‘drop outs’ occur due to poor connectivity;
m. if your Skype connection (visual and/or audio) with Spiritual Blessings (Libby) is poor and/or drops out, then it is agreed that Spiritual Blessings (Libby) will attempt to re-establish a connection a maximum of 3 times during your scheduled appointment time, and if the connection continues to drop out or is poor to the extent that it is affecting the reading, then we reserve the right to deem the reading to be completed without refund.
5. Rescheduled Bookings
1. We will use reasonable endeavours to accommodate any requested changes to appointment times received before 48 hours prior to your appointment. We reserve the right to deem booking changes made within the 48 hours prior to the appointment as a cancellation in accordance with the Cancellation Policy (set out below).
2. You accept that we may be required to reschedule appointments with Spiritual Blessings (Libby) in the event that Spiritual Blessings (Libby) is rendered unavailable due to circumstances beyond Spiritual Blessings (Libby)’s control (e.g. sickness, acts of God and other force majeure events) and you agree to discuss in good faith the rescheduling of any appointment as a result of us requiring to amend a booking for any reason.
6. Termination by Spiritual Blessings (Libby)
1. You agree that Spiritual Blessings (Libby) is entitled to cancel or terminate a reading at any time (including at any time during a reading) for any or no reason. If Spiritual Blessings (Libby) notifies you of a termination of a reading due to circumstances beyond your control, then you must immediately comply with her directions and we shall refund any part of the Fee actually paid to us by you (provided you are not in breach of these Booking Terms and Conditions).
7. Participating in Psychic Readings
1. You understand that participating in a psychic reading can be (and often is) an emotional and potentially confronting experience.
2. You acknowledge that you are choosing to have a psychic reading and that the reading will be given to you in good faith to provide you with insight and guidance of thought – it is subject to your own personal interpretation and is not intended to constitute medical, psychological, legal, financial, relationship, personal or professional advice.
3. You acknowledge that insights, guidance and psychic reading experiences may vary from person-to-person and reading-to-reading, so whilst we will ensure Spiritual Blessings (Libby) uses her best endeavours to utilise the full potential of her gift and ability when engaging in a psychic reading, you acknowledge that due to the nature of such readings we cannot (and do not) guarantee the accuracy, completeness or applicability of Spiritual Blessings (Libby)’s reading, and you may not receive answers to specific questions or areas of your life in relation to which you wish to obtain guidance.
4. You agree to act respectfully and in good faith in connection with each reading, you agree to participate in each reading with an open mind (understanding that your reading may address topics that are not directly requested by you or can be interpreted in multiple ways) and you agree not to deliberately mislead or lie to Spiritual Blessings (Libby) or otherwise disrupt any reading.
8. No Recording or Filming by You
1. You agree you must not (and you must not allow others to) record, film or otherwise capture any reading under any circumstances, and you acknowledge that the use of recording devices can interfere with readings.
2. If you are engaging in a face-to-face reading with Spiritual Blessings (Libby), you may not take your phone, any device capable of making and/or capturing recordings or any other personal belongings into your appointment with Spiritual Blessings (Libby), unless otherwise expressly agreed with Spiritual Blessings (Libby). Prior to the commencement of such an appointment with Spiritual Blessings (Libby), you must leave all such devices and belongings with us during your reading with Spiritual Blessings (Libby).
3. If it comes to the attention of Spiritual Blessings (Libby) or us (or Spiritual Blessings (Libby) or we otherwise suspect) that a reading is being recorded, filmed or otherwise captured, you grant us the right to take possession of the device and/or item capturing (or suspected of capturing) the reading and to search for and delete and/or destroy the recording or other captured representation of the reading without any compensation to you. You also agree that Spiritual Blessings (Libby) may immediately cease the reading in such circumstances and you shall not be entitled to a refund.
4. You agree that Spiritual Blessings (Libby) (or we) may make a recording and/or film your reading with Spiritual Blessings (Libby), but that we shall not make the reading available to the public, unless we have obtained your prior consent.
5. You acknowledge that the recording and broadcasting of readings is valuable to Spiritual Blessings (Libby), as is Spiritual Blessings (Libby)’s reputation, and (without limiting any other remedies available to us or Spiritual Blessings (Libby)) you agree that you will pay us $50,000 if you are found to have recorded a reading and/or broadcast (or otherwise published, shared, disseminated or communicated to a third party) a recording of a reading (or allowed any person to do the same) and/or made any comment that is in breach of clause 10 of these Booking Terms and Conditions.
9. No Responsibility for Your Actions
1. We and Spiritual Blessings (Libby) take no responsibility (and shall not be liable) for any decisions you make or actions you take because of your psychic reading and (to the extent permitted by law) you release us and Spiritual Blessings (Libby) from any and all liability that may arise in connection with your participation in your reading.
2. You acknowledge that Spiritual Blessings (Libby) will not provide recommendations, give you directions or advise you on decisions to be made (or actions to be taken) by you and you agree that any personal insights or opinions communicated to you by Spiritual Blessings (Libby) will not be relied on by you.
10. Confidentiality and Non-Disparagement
1. You and we agree that the matters discussed in your psychic reading are confidential and will be treated as such by you and us (and Spiritual Blessings (Libby).
2. You agree that you will not make (or authorise) any comment or representation that may disparage, defame or negatively affect us, Spiritual Blessings (Libby) or Spiritual Blessings (Libby)’s reputation (including any negative and/or misleading comments regarding the content of any reading).
3. Without limiting the foregoing, you agree that you may not make any false or misleading representations, or otherwise make untruthful comments, regarding your reading or Spiritual Blessings (Libby). If you wish to share or disclose your reading experience (or any related matter) with any representative of any media outlet, network or publisher, you must obtain our prior written consent (which may be withheld at our absolute discretion).
If any part of these Booking Terms and Conditions are rendered invalid by a competent court of law, then these Booking Terms and Conditions (or the relevant part or provision) shall, to the extent necessary, be read down or deemed to be removed and the remaining provisions shall remain in force.
12. Questions or Comments
If you have any questions or comments for Spiritual Blessings (Libby) in relation to these Booking Terms and Conditions, please feel free to contact her at email@example.com